Refund and Returns Policy

Gaboogie Clothing — Refunds & Returns Policy

Effective date: 11-10-2025

Overview

You have 30 days from delivery to request a return or exchange. After 30 days, we can’t offer a full refund or exchange.

To qualify, items must be:

  • Unworn, unwashed, and unused

  • In original condition (no stains, odors, pet hair, or damage)

  • With all original tags/labels attached

  • In original packaging (especially for bags)

Keep your receipt or order number as proof of purchase.
Do not send items to the manufacturer—send them to Gaboogie Clothing using the steps below.


What we sell (and what’s eligible)

  • Shorts — eligible for return/exchange if unworn with tags.

  • Polos — eligible for return/exchange if unworn with tags.

  • T-shirts — eligible for return/exchange if unworn with tags.

  • Bags — eligible for return/exchange if unused, undamaged, and in original packaging.


Non-returnable items

  • Final Sale/Clearance items

  • Gift cards

  • Items not in original condition (e.g., missing tags, visible wear, damage not due to our error)


How to start a return or exchange

  1. Email gaboogieclothing@gmail.com with your order number, the item(s), and the reason (return or size exchange).

  2. We’ll reply with instructions. Send items to:
    Gaboogie Clothing — Returns
    14 Aquino Street, Santa Quiteria Rd, Caloocan, Metro Manila

  3. Pack items securely (original packaging preferred) and include your order number inside.

  4. Use a trackable courier. Customers cover return shipping.

We can’t guarantee receipt without tracking.


Exchanges

  • We exchange for defects/damage or size changes when stock is available.

  • Start by emailing gaboogieclothing@gmail.com.

  • Exchange delivery times vary by location.


Partial refunds (if applicable)

We may grant partial refunds for:

  • Items missing tags/packaging

  • Items with signs of wear or damage not caused by us

  • Returns received after 30 days (if accepted)


Refunds

After we receive and inspect your return, we’ll email you the approval or rejection.

  • If approved, we’ll refund to your original payment method.

  • Posting times vary—please allow your bank/card 5–15 business days after we process it.

Late or missing refunds

  1. Check your bank/statement again.

  2. Contact your card issuer—posting can take time.

  3. Contact your bank—processing delays are common.

  4. Still nothing? Email gaboogieclothing@gmail.com.


Sale items

Only regular-priced items can be refunded. Sale/Clearance items are final sale.


Shipping returns

Return to:
Gaboogie Clothing — Returns
14 Aquino Street, Santa Quiteria Rd, Caloocan, Metro Manila

  • Return shipping is paid by the customer and is non-refundable.

  • If we provide a prepaid label, its cost may be deducted from your refund.


Gifts

  • If marked as a gift and shipped directly to you, you’ll receive a gift credit once we receive the return.

  • If not marked as a gift or shipped to the gift giver, the refund goes to the gift giver.


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